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We are proud to have achieved five stars for customer satisfaction.*
What Our Clients Say…
“Mrs Towle. we would like to offer our congratulations (together with many others we guess) regarding your success in winning the appeal. It seems this result does put a “line in the sand”. well done for being a formidable advocate for owners with the problem.”
“I recently used JMP Solicitors for a house purchase and was assigned to Donna Macfarlane. I cannot fault the service I received from Donna and the team at JMP; she was extremely thorough, and I had complete confidence she was working for my interest throughout the whole process. She kept in great communication all the way through and was always on hand if I had a question. Highly recommend and will be using them again if needed. Thank you JMP.
“Neil was simply brilliant at his job. Without his knowledge and professional experience, I wouldn’t have got contact back with my two sons. Thank you Neil.”
“First class service from start to finish provided by Donna [MacFarlaine]. The costs were reasonable for the service.”
“Many thanks [Nikkita] for everything you have done for me regarding this accident and I wouldn’t hesitate in recommending you to anyone in a similar situation”
“Donna [MacFarlaine] did a wonderful job in difficult circumstances and managed the seller well…nice lady – good client care”
Ian [Howard] “I would like to thank you for all your help with my case over the last four years, it’s been frustrating for both of us with delays etc, however, the final outcome is better than I expected it to be.”
Yvonne [Carratt] and Donna [MacFarlaine] – “Professional and helpful service” – Thank you
Emily Roche – “Very friendly and extremely helpful every step of the way. I am very grateful for all your hard work!”
“JMP Solicitors recently handled an accident claim for me and I was very happy with the service and outcome I received from Mr Howard. I was unsure about the process etc and he was very approachable and I felt I received excellent customer service throughout the claim.”
The claim was settled very quickly and I was kept informed at every stage
“[Yvonne Carratt], “May I congratulate you on your professionalism and that it has indeed been a pleasure dealing with you (which I never thought I would say about any solicitor!”)
“Everything went through very quickly”.
“Monika [Borek] was very helpful and always professional.”
” I would just like to say a massive thank you to Sonia Braybrook at JMP for sorting out my commercial lease, fantastic service from start to finish and would highly recommend to everyone.”
“Ian [Howard], I was delighted with the amount of compensation I received and decided to write this review because I wanted to acknowledge the professional service.”
“[Emily Roche], Timely responses received, easy to speak to.”
“[Emily Lister], Many thanks for dealing with probate so promptly, with kindness and compassion.”
Donna [MacFarlaine] – “ Very pleased with conveyancing – good communications throughout – Thank you”
Emily [Lister] – “ Efficient and clear communication. Clear pricing structure and a friendly approachable team. The process of gaining a grant of probate was made very easy by Emily, one less thing to worry about. I’m very grateful. ”
“…thank you for agreeing to sort out the contracts for us. Sonia (Braybrook) was brilliant yesterday…”
“Hi Kamini [Mistry], I just wanted to say a big thank you for your time and hard work. If I know anyone that wants a solicitor, I will introduce them to you.”
“I was hit by an uninsured driver and after [I] had been with other solicitors with no result, I was recommended to contact JMP by family member. My case handler Kamini Mistry worked extremely hard and professionally to grant me maximum compensation.”
“Good service, very good communications and prompt responses. Clear explanation of processes etc. Also reasonably priced. I was very satisfied with probate and with the sale of my mother’s house.”
“Christine [Bowerman] it’s not often you find people as kind as you who go out of their way to make things nicer for others. Your thoughtfulness is much appreciated and so are you.”
“Yvonne [Carratt], I can not thank you enough for everythng you have done for me, it has made me feel like I matter and it has not been brushed under the carpet!
I am eternally grateful.”
” I write now to thank you most sincerely not only for your superb service and professional expertise but also your understanding and patience Emily [Lister].”
” Ray [Butler] never gave up even when clients were being awkward. Always kept me in touch with what was happening. Over a long period of time.”
“Ian [Howard], you have treated this matter like it is your own family and we appreciate everything you have done – I want to give you a hug.”
“[Neil Remnant], I can’t thank you enough, you have given me my life back.”
“[Donna Macfarlaine], Thank you for the work you did for me, I was very happy with how smoothly everything went. Very impressed.”
“[Samantha Towle], Thank you so much again for all your help, it has taken a while but you and the team have always responded to my emails, given us excellent advice and taken the strain from us.”
“[Neil Remnant], Reception staff were very pleasant and friendly. Neil Remnant put me at ease and explained everything in layman’s terms and told me the costs at the beginning – no surprises later..”
“I felt extremely happy with my solicitor, Emily [Roche], who helped me to understand everything.”
Sam Towle “I feel you deserve a 10, because my case was dealt with very professionally. Every call was dealt with by the same person, which made things very easy. All in all a very good experience” – 10/10
Donna [MacFarlaine] – “Kept in touch with throughout the process, very pleased”
“…Yvonne, thank you for all your hard work over the last four years, I really do appreciate everything you have done for me and the fantastic settlement you’ve got for me..”
“Neil Remnant has been wonderful throughout the whole proceedings. He has kept me fully informed at all times and feel the service I have received has been excellent.”
“Excellent service from day one to the last day, Janie [Brooker] has been first class with myself and she always kept me up to date on the case”.
“I am very happy with the service I received. It was brilliant and I can’t fault it at all.”
“I am pleased I can now continue with my physio funded by the claim, probably something I could not have afforded to do before. So thank you Emily [Roche].”
“I wasn’t going to claim due to the thought of how much hassle it would be, but you made it very stress free and easy to understand.”
“Just want to say thank you so much for everything you have done for him. He and I appreciate it. You are a wonderful person.”
“Mrs Braybrook treated us with the utmost respect and friendliness. Explained and communicated perfectly. We are now telling all and sundry about her services. we felt she looked after our interests all round. Simply the best! 10/10”
“Many thanks to everyone at JMP for your help, especially you Emily (Roche), you have made this process easy and stress free, with (in my eyes) a perfect outcome. I would recommend your services to everyone!”.
“[Neil Remnant], I can’t thank you enough, you have given me my life back.”
“[Donna Macfarlaine], Excellent service. NOT expensive. Donna [Macfarlaine] is very kind. Met me, explained everything though she was unwell. Received regular updates. well done. Thanks.”
“[Emily Roche], A very friendly and prompt service.”
“[Donna Macfarlaine], is a very efficient and as I am in need of her services quite regularly. I would not think of going to another solicitor.”
*Based on customer surveys.